National Brokerage Network

A Better Approach to Support Brokerage

The National Brokerage Network

The National Brokerage Network supports the innovation and development of Support Brokerage, a Strengths Based Approach which is fundamental in the realisation of Self Directed Support.

We strive to achieve a world in which all people are free to make their own choices, express their individuality and pursue their dreams and live the life that they want to lead.

The National Brokerage Network believes that;

  • People should have informed choice.
  • People have the right to control their own life.
  • People should be able to assert their identity.
  • People are citizens, entitled to participate in and contribute to their community.
  • People are of equal worth and deserve respect.

The Aim of the National Brokerage Network

To provide strong leadership, drive and guidance in the development of Support Brokerage

To assist in the promotion and development of Support Brokerage through access to;

  • Information,
  • Training,
  • Events,
  • Shared practice,
  • Resources

To connect people to Support Brokers who are able to work with individuals and families to explore and develop their choices and possibilities.

To offer and co-ordinate Support Brokerage and complimentary training by using the specialist skills of the National Brokerage Network Regional Co-ordinators and Members.

To develop and sustain a network of Support Brokers coordinated on a local, regional and national level who share the National Brokerage Network beliefs, work to agreed standards and undertake regular supervision to maintain high quality.

To represent the views and interests of the diverse Support Broker movement with key politicians, strategic leads and policy makers.

Support Brokerage

All forms of Support Brokerage are supported by the National Brokerage Network, this includes;

  • Self Brokerage – A person may fulfil some of the Support Brokerage functions themselves.
  • Community Based Brokerage – A persons family, friends of members of the persons community may fulfil some of the Support Brokerage functions.
  • Peer Brokerage – Someone with lived experience may fulfil the Support Brokerage function with the person in an unpaid or paid basis.
  • Volunteer Support Brokers – This is someone who is prepared to fulfil the Support Brokerage on a voluntary basis.  Volunteer Support Brokers can come from a range of backgrounds and experiences.
  • Paid Support Brokerage – Someone who is fulfilling the role of Support Brokerage in a paid capacity.  Paid Support Brokers usually offer a level of expertise and experience.
  • Provider Based Support Brokerage – A Support Broker that is employed by the Local Authority, a Clinical Commissioning Group or a service provider, which is often the case for providers who offer Individual Service Funds.

National Brokerage Network – The People 

The National Brokerage Network consists of Members and Regional Coordinators who are actively involved in the provision and development of Support Brokerage.

Regional Co-ordinators of the National Brokerage Network meet on a regular basis and form a Sub Committee of Imagineer, a social enterprise providing innovative solutions for Self Directed Support.

On this website you will be able to:

  • Choose a broker from your local area
  • Find out how to become a broker
  • Find out who your local NBN Regional Coordinator is
  • Find out what is going on in the world of Brokerage
  • Discover links to other related organisations and useful websites
  • Find out about training


The idea of brokerage seems simple – helping people to find their way through the often complex systems of disability support to a better life. However there has been a lot of confusion about what it should mean, who can do it and how it works. This important paper from the Chair of the National Brokerage Network provides a new starting point for brokerage:

  • Not another industry – just a new way lots of people can be more creative
  • Not a narrowly defined planning role – but working alongside people to make change happen
  • Not provided by a special group – an activity many people can do in many ways
  • Brokerage is not the answer to every problem – but it is a better way of thinking about how we can be allies and help change to happen as people take control over their own lives.

The publisher is The Centre for Welfare Reform.

Re-Imagining Brokerage © Liz Leach 2015.

All Rights Reserved. No part of this paper may be reproduced in any form without permission from the publisher except for the quotation of brief passages in reviews.